Customer Service Representative

Career Guideline

Thane

₹20,000 - ₹40,000 monthly*

Fixed

20000 - ₹35000

Average Incentives*

5,000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

26 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

Job Description:

We are hiring Customer Service Executives for leading Multinational Companies (MNCs) located in Mumbai, Thane, and Navi Mumbai. This is an excellent opportunity for freshers and experienced candidates to start or grow their career in the customer service industry.

As a Customer Service Executive, you will be responsible for handling inbound and outbound customer queries through calls, chats, or emails. Your role is to provide accurate information, resolve issues efficiently, and ensure a high level of customer satisfaction.

Responsibilities:

  • Handle customer queries professionally via call or chat support.
  • Provide accurate information and resolve complaints within TAT.
  • Maintain call quality and meet daily performance targets.
  • Ensure excellent communication and problem-solving skills.

Eligibility:

  • Qualification: HSC Passed / Graduate (Any Stream)
  • Freshers and experienced candidates are welcome.
  • Excellent communication in English (verbal & written).
  • Ready to work in 24/7 rotational shifts.

Benefits:

  • Attractive salary & incentives
  • Job stability with top MNC brands
  • Growth opportunities and training support

Location: Mumbai | Thane | Navi Mumbai

Apply now to start your journey with India’s leading MNCs!

Job role

Work location

Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Telephonic support, Blended process, Domestic BPO, Customer onboarding, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 45 years

Gender

Any gender

About company

Name

Career Guideline

Address

Thane, Maharashtra, India

Job posted by Career Guideline

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