Customer Support Executive

Job Title: Customer Support / Sales / Telesales Executive (Voice Process)

Job Location: Thane, Mumbai

Industry: Matrimonial / Customer Engagement Services

Employment Type: Full Time

Job Overview

We are hiring enthusiastic and customer-focused professionals for Sales, Telesales, Product Advisor, and Customer Support (Voice Process) roles. The role involves interacting with customers over voice calls, understanding their needs, promoting services, and delivering a high-quality customer experience.

• Key ResponsibilitiesHandle inbound and outbound customer calls professionally
• Pitch products/services and close sales (for sales profiles)
• Resolve customer queries with clarity and empathy
• Maintain accurate customer and call records
• Meet daily and monthly performance targets
• Follow process, quality, and compliance guidelines

Eligibility Criteria

• Experience: Minimum 6 months to 1 year in Sales / Telesales / Collections / Voice Process
• Languages Required (Any One):
• Marathi & Hindi
• Gujarati & Hindi
• Punjabi & Hindi
• Bengali & Hindi
• Qualification: HSC and above
• Age: 21 years and above
• Good communication skills and customer-handling ability
• Salary & Benefits
• Salary: ₹17,000 – ₹20,000 per month (based on role & experience)
• Incentives: Performance-based incentives
• Transport: Pick & Drop facility from Thane Station

Work Details

• Shift Timing: 10:30 AM – 7:30 PM
• Working Days: 6 days working
• Weekly Off: Rotational

Walk-In Details

• Walk-In Time: 11:00 AM – 5:00 PM

How to Apply

Interested candidates can Call / WhatsApp for quick screening and interview alignment:

📞 9711322872