Customer Support Executive

📢 Job Opening – Customer Service Executive (Healthcare Process)🔹 Process:Customer Service – Inbound & Outbound

(Healthcare / Lab Diagnostic Process)

• 🗣 Communication:V3 Level (Average+)
• Freshers & Experienced candidates both can apply
• 💰 Salary:₹16,000 – ₹18,000 per month
• ⏰ Shift Timings:Day Rotational Shifts (Any 9 Hours)
• Shift slots available:
• 
  
• 7:00 AM – 4:00 PM
• 8:00 AM – 5:00 PM
• 9:00 AM – 6:00 PM
• 10:00 AM – 7:00 PM
• 11:00 AM – 8:00 PM
• 12:00 PM – 9:00 PM
• 1:00 PM – 10:00 PM
• Shift allocation as per Team Leader

🏢 Company:Agilus Diagnostics

• 📚 Training Details:Inbound (IB) Training:
• 
  
• Duration: 20–22 Days
• Stipend: ₹9,000
• Outbound (OB) Training:
• 
  
• Duration: 15–18 Days
• Stipend: ₹4,500
• 🎓 Eligibility Criteria:Education: HSC (12th Pass) – Mandatory
• Age: 20 Years & Above – Mandatory

🌍 Languages Required:Candidates must be fluent in any one or more of the following:

• Kannada
• Bengali
• Hindi
• Marathi
• English
• 📆 Weekly Off:1 Rotational Week-Off

📍 Job Location:Thane

• ✅ Key Responsibilities:Handle inbound & outbound customer calls related to lab diagnostic services
• Resolve customer queries professionally
• Maintain accurate call & customer records
• Follow process guidelines and quality standards