Customer Support Executive

Multi National BPO COMPANY

Thane

₹16,000 - ₹24,000 monthly*

Fixed

₹16000 - ₹22000

Average Incentives*

₹2,000

Earning Potential

₹24,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

8 applicants

Job Description


  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Job role

Work location

Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Voice Process

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Multi National BPO COMPANY

Address

Thane, Maharashtra, India

Job posted by Multi National BPO COMPANY

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