Destination Specialist

Key Responsibilities:

1. Understand the client requirement, coordinate with them and issue the best airfares  
2. Search and compare airfares using GDS systems 
3. Book, block, and issue domestic and international air tickets
4. Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes
5. Research on different destinations domestically and Internationally. 
6. Search and collaborate for hotels.
7. Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs)
8. Assist clients via calls and emails, providing fare options, ticketing support, and travel advice
9. Ensure accuracy in passenger details and ticketing documentation
10. Maintain updated records of all bookings and transactions
11. Work closely with the sales and customer service teams to ensure seamless travel planning

Requirements & Skills:

• Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.
• Freshers toMinimum 1 year of experience in air ticketing, with hands-on GDS system knowledge (mandatory).
• Good knowledge of airline rules, ticketing policies, and global travel norms.
• Strong communication and client handling skills.
• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
• Detail-oriented with strong problem-solving and decision-making skills.
• A team player who can also take ownership and work independently when needed.