Inbound Customer Service Advisor
Kotak Mahindra Bank
Inbound Customer Service Advisor
Kotak Mahindra Bank
Thane
₹25,000 - ₹33,000 monthly
Fixed
₹25000 - ₹33000
Earning Potential
₹33,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
15 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Profile: Kotak 811 - Inbound Voice Process (Customer Service + Cross Sell)
Responsibilities:
- Handling inbound calls regarding Kotak 811 digital account
- Explaining digital banking features, benefits & processes
- Solving queries related to account, transactions, product usage, etc.
- Maintaining CRM records & follow-ups
- Cross selling relevant banking products (25%)
Eligibility Criteria:
- Male/Female can apply
- Only Experience Candidates Required.
- Education: Graduate mandatory (Any stream)
- Age: 18 - 32 years
- Good English communication Required
- No employment gap more than 6 months
- Customer service / banking / BPO experience preferred
Work Details:
- Employment Type: Direct Kotak Bank Payroll
- Process Type: Inbound + Cross Sell
- Shift: 24/7 Rotational
- (Females Shift Window: 7 AM - 8 PM)
- Week Off: 8 rotational offs/month
Salary: Upto ₹4,00,000 CTC/annum (Based on interview)
Apply Now,
Contect For More Details / Information
HR Kalyani - 7030023460
Job role
Work location
Thane, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Customer service, Telecalling - Customer Service, bpo, Inbound calling, Telecalling, Inbound calls, Domestic BPO, Inbound process, Customer care, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Kotak Mahindra Bank
Address
Thane, Maharashtra, India
Job posted by Kotak Mahindra Bank
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