Inside Sales Representative

                                             Inside Sales Representatives JD

📍 Location:                 Mumbai

🏢 Company:                Shivaami Cloud Services Pvt. Ltd.

🕒 Experience:              0 - 2 Years in Sales

💼 Employment Type:   Full-time

📅 Joining:                     Immediate or ASAP preferred

About Shivaami

Since 2004, Shivaami has been a leading force in cloud consulting, enabling digital transformation through Software-as-a-service solutions for 20,000+ customers across India & USA. We deliver enterprise-grade, proven solutions designed to enhance operational efficiency, with expertise in Professional email onboarding, Cloud Infrastructure, managing Identity and Access Management (IAM), securing endpoints with Mobile Device Management (MDM) and Cybersecurity solutions. Our core mission is to partner with businesses to solve complex challenges and deliver measurable results. Shivaami is your trusted expert for scaling with advanced infrastructure and achieving sustainable digital growth.

Job Summary

As an Inside Sales Representative at Shivaami, you will be the first point of contact for potential customers, responsible for generating leads, qualifying prospects, and driving sales opportunities primarily through phone, email communication and other social medias. You will work closely with the sales teams to understand customer needs and promote our offerings. The role requires excellent communication skills, persistence, and the ability to thrive in a target-driven environment. Your efforts will directly contribute to achieving revenue goals and expanding Shivaami’s customer base.

Experience  

Fresher to ~2 years of relevant experience is acceptable. 

Education

HSC and Graduation is preferred.

Key Responsibilities

• Source new sales opportunities through outbound cold calls and emails.

• Understand customer needs and requirements.

• Route qualified opportunities to the appropriate sales executives for further development and closure. 

• Research accounts, identify key players and generate meetings

• Enter, update, and maintain CRM information on leads, prospects, and opportunities

Required Skills & Attributes

• Strong communication (both email & phone) and interpersonal skills.

• Comfortable with outbound prospecting (cold‑calls, cold‑emails).

• Able to generate their own data through data mining. Good at research: finding leads, mapping org structures, target accounts.

• Eagerness to learn technical & product details and features of the product they are expected to position (cloud solutions, Google Workspace, etc.).

• Ability to understand customer pain points & articulate value propositions.

• Comfortable working in a target‑driven environment.

• Basic computer skills: proficiency with Google Workspace / Microsoft Office. Experience using CRM tools. 

Benefits:

• 5 days working culture. (6 Days if needed)
• Competitive salary and commission structure.
•  Lunch and evening Snacks
•  Medical  insurance.
•  Opportunities for career growth and professional development.
•  Friendly and supportive work environment.
•  Paid time off and other company benefits.
• Incentives will be based on your own lead closer

Reporting - Reports to Inside Sales Manager / Team Lead