Receptionist / Front Office Executive

ob Title: Receptionist / Front Desk Executive

Industry: Salon & Beauty Services

Location: Thane

Gender Preference: Female

Experience Required: Minimum 2+ Years (Salon Industry Preferred)

Job Responsibilities:

• Greet clients warmly and ensure a pleasant front-desk experience.
• Handle walk-in customers and manage appointment scheduling.
• Attend incoming calls and respond to customer inquiries professionally.
• Manage salon bookings using appointment software / CRM system.
• Maintain client records and update details in CRM.
• Coordinate with stylists and beauty therapists for smooth daily operations.
• Handle billing, cash/card payments, and issue receipts.
• Maintain cleanliness and organization of the reception area.
• Address customer concerns and ensure high service satisfaction.
• Support salon promotions and membership/package sales.

Required Skills:

• Excellent communication skills in Hindi & English (Marathi preferred).
• Pleasant personality with professional appearance.
• Knowledge of salon services and products is an advantage.
• Basic computer skills (MS Office, billing software, CRM).
• Strong multitasking and customer service skills.

Eligibility Criteria:

• Minimum 2+ years of experience as a Receptionist / Front Desk Executive (Salon or Hospitality Industry preferred).
• Female candidates preferred.
• Ability to handle customers politely and efficiently.
• Working Days & Timings:6 days working (1 weekly off)
• Shift timing: As per salon schedule