Relationship Officer

Key Responsibilities:

Lead Generation: Identify and generate leads through various channels such as referrals,

providers, and direct outreach.

Customer Engagement: Approach potential customers to discuss their auto financing needs

and present suitable product options.

Product Knowledge: Maintain a thorough understanding of the financial products & services,

including interest rates, terms, and eligibility criteria. Provide timely and accurate information

on products, pricing, and promotions to providers.

Sales Process Management: Guide customers through the entire sales process, including

application, documentation, verification of documentation and approval. Collaborate with

internal teams to address provider and customer inquiries and resolve issues.

Provide support to providers throughout the sales process, including loan processing and

after-sales service.

Relationship Building: Develop and maintain relationships with customers to ensure high levels

of satisfaction and potential for future business.

Build and maintain strong relationships with authorized providers. Regularly communicate

with providers to understand their needs, concerns, and sales objectives.

Sales Targets: Achieve and exceed monthly and quarterly sales targets. Identify and pursue

new business opportunities with existing and potential providers. Conduct market analysis to

stay informed about industry trends, competitor activities, and provider needs.

Compliance: Ensure all sales activities comply with the Bajaj’s policies, procedures, and

regulatory requirements.