Team Leader

Kotak Mahindra Bank

Thane

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Sky Branch - RM-Sky Channel-Branch Omni

Job Role: Team Leader

• Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.

• Collaborating with fulfilment teams to ensure best in class conversion ratios.

• Ensure availability of trained manpower to maintain production at 100% capacity.

• Meet cost to income ratios as determined by Score card.

• Adherence to Standards of Performance.

• Meeting Customer Satisfaction index as measured through NPS surveys.

Job role

Work location

Thane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India

Department

Sales & BD

Role / Category

Sales Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website