Customer Service Team Leader

Kotak Mahindra Bank

Thane

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Sky CA Classic - Team Leader-Sky Channel-VRM - CA

As the Team Leader, you will play a crucial role in driving the success of our Sky CA Classic team. Your primary responsibility will be to manage and inspire a team of customer advisors, providing them with the necessary guidance and support to excel in their roles. You will be responsible for coaching and developing your team members, ensuring they have the skills and knowledge to deliver exceptional customer service and achieve sales targets. Additionally, you will collaborate with other departments to align strategies and ensure a seamless customer experience.

Job role

Work location

Thane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website