Customer Service Representative - Card Retention (Inbound Contact Centre)

Kotak Mahindra Bank

Thane

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound

The Sky Service Card Retention role is a vital position within our Contact Centre Inbound department. You will be responsible for handling inbound calls from customers, providing excellent customer service, and ensuring the retention and satisfaction of our Sky Service Card holders. Your primary goal is to build strong relationships with customers, address their queries, and promote the benefits of our Sky Services.

Job role

Work location

Thane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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