Customer Service Executive - Card Retention (Inbound Contact Centre)

Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound

- Handle inbound contact centre calls focused on Sky Service Card retention. - Engage with customers to retain their service cards by addressing concerns and providing solutions. - Work in a structured contact centre environment, ensuring customer satisfaction and retention. - Requires good communication skills and ability to manage customer interactions effectively. - The role is based in Thane and involves working in a team-oriented setting. - Suitable for candidates with experience in customer service or call centre operations. - Emphasis on retention strategies and customer relationship management. - No explicit mention of required skills, languages, or educational qualifications. - No specific experience or shift timings mentioned.