Phone Banking Officer - Wealth and Privy Outbound Sales

Sky Service Cards - RM-Sky Channel-Contact Centre Inbound

To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.

• This skill will also do sales with assigned customer based mapped to them.

• Measure of outcomes – NPS, Service Level, Service Quality and Sales.

• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

• Should be a least graduate.

• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

• Should not have employment gap for more than a month.

• Should have at least completed a year in current org.

• Better soft skills – conversational skills and English versant scores 7+.

• Flexible to work on rotational week offs.

 Graduation

Experience Level

Mid Level