Inbound Contact Centre Customer Service Representative

Sky Service Potential - RM-Sky Channel-Contact Centre Inbound

- Handle inbound customer interactions through contact centre channels. - Provide assistance and support to customers regarding services or products. - Maintain professionalism and effective communication during calls. - Work collaboratively with team members to meet service targets. - Ensure customer satisfaction by resolving queries efficiently. - Adapt to the dynamic environment of a contact centre. - Likely involves working in a structured office setting. - Requires good interpersonal skills and customer orientation. - May require familiarity with CRM tools or telephony systems. - Focuses on delivering quality service in a high-volume inbound call environment.