SME Credit Card Quality Analyst - Digital Banking

SME CC Quality-Digital Banking Kotak 811-CEC-VKYC

- Responsible for quality assurance and control in the SME Credit Card segment within Digital Banking. - Focus on ensuring compliance and accuracy in customer verification processes (VKYC). - Role involves monitoring and improving quality standards in banking operations. - Requires attention to detail and understanding of digital banking workflows. - Likely involves collaboration with various teams to uphold service quality. - Candidate should be familiar with banking quality norms and digital verification processes. - The position is based in Thane and involves working in a financial services environment. - Emphasis on maintaining high standards in customer service and operational efficiency. - May require analytical skills to assess quality metrics and suggest improvements. - The role supports the broader objective of enhancing digital banking customer experience.