Team Leader
Pearl Hr And Recruitment Services Private Limited
Team Leader
Pearl Hr And Recruitment Services Private Limited
Thane West, Thane
₹36,000 - ₹43,000 monthly*
Fixed
₹36000 - ₹40000
Average Incentives*
₹3,000
Earning Potential
₹43,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 03 Feb 2026 - 17 Feb 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
5 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals, 5 working days
Job Description
Candidates must have excellent communication skills with no grammatical errors.
Males and female ratio to be maintained
What are the call types- what do the agents actually do on the call?
1. Inbound Calls
1. General Concerns
2. Appointment management
3. Order status
4. Billing Question/Concerns
5. Lab management
6. Cancellation requests
7. Refund requests
8. Medication concerns
9. Prior authorizations
10. Complaints
2. Outbound calls
1. Appointment management
2. Lab management
3. Medication concerns/clarifications
4. Billing concerns
Hsc/Grad with min 6 months Exp in international companies- C1 voice select comms mandatory
Job role
Work location
Healthcare 360, Kavesar, Thane West, Thane, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
03 Feb 2026 - 17 Feb 2026
Time
10.00 am - 04.00 pm
Other instructions
Process- Pure Customer Service (Healthcare) Kindly carry the following documents in a folder: Updated CV Aadhar Card (photocopy) PAN Card (photocopy) Please make sure to arrive a few minutes before the scheduled time. If you have any questions or need to reschedule, feel free to contact me.
About company
Name
Pearl Hr And Recruitment Services Private Limited
Address
Healthcare 360, Kavesar, Thane West, Thane, Mumbai, Maharashtra, India
Job posted by Pearl Hr And Recruitment Services Private Limited
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