Telecalling Executive
Hdfc Bank Limited
Telecalling Executive
Hdfc Bank Limited
Thane
₹18,000 - ₹22,000 monthly*
Fixed
₹18000 - ₹20000
Average Incentives*
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
58 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus
Job Description
Key Responsibilities:
- Make outbound calls to customers with overdue personal, business, or consumer loans.
- Coordinate customers about their pending EMIs and payment due dates.
- Maintain a polite and professional attitude while handling customer queries.
- Record call details and payment commitments accurately in the system.
- Escalate unresolved issues to the senior team as needed.
- Achieve daily/weekly/monthly collection targets.
- Provide regular updates and feedback to the team lead.
Follow company policies and comply with all regulatory requirements.
🔹 Eligibility:
HSC / Graduate (Any stream)
Tele-collection experience mandatory
DRA Certified
Strong communication skills (English + regional language)
Job role
Work location
Thane, Maharashtra, India
Department
Engineering - Hardware & Networks
Role / Category
Telecom
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Telecalling - Customer Service, Telecalling, Telecom, Onboarding, Telecalling marketing, Broadband, Customer queries
English level
Basic English
Age limit
21 - 37 years
Gender
Any gender
About company
Name
Hdfc Bank Limited
Address
Thane, Maharashtra, India
Job posted by Hdfc Bank Limited
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