Telesales Executive

Key Responsibilities:Make outbound calls to customers with overdue personal, business, or consumer loans.Coordinate customers about their pending EMIs and payment due dates.Maintain a polite and professional attitude while handling customer queries.Record call details and payment commitments accurately in the system.Escalate unresolved issues to the senior team as needed.Achieve daily/weekly/monthly collection targets.Provide regular updates and feedback to the team lead.Follow company policies and comply with all regulatory requirements.