Network Diploma Engineer Trainee

Reliance Jio

Thiruvalla

₹12,000 - ₹12,000 monthly

Fixed

12000 - ₹12000

Earning Potential

12,000

Field Job

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

2 applicants

Benefits include: Laptop

Job Description

1. Handle customer calls and provide resolution in coordination with L2,Engineers.,2. Monitor Network and Service touch points of given work area in NOC.,3. Monitor Dashboards and Performance KPIs,4. Raising alerts within team in case of any threshold crossing alerts,5. Monitor TT alerts and addressing basic L1 issues,7. Coordinating with Circle for Fibre, Utility and other issues,8. Ensure customer problems are resolved as per the TAT and SLA.,9. Carry out MIS reporting and analysis for trouble shooting and,development of NOC operations.

Job role

Department

Engineering - Hardware & Networks

Role / Category

Telecom

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Diploma

English level

Basic English

Regional language

Fluent in speaking Malayalam

Degree/ Specialisation

Diploma in Electrical And Electronics Engineering/ Electronics & Communication Engineering/ Electronics & Telecommunication Engineering/ Electronics Engineering/ Computer Engineering/ Electrical Engineering

Age limit

18 - 25 years

Gender

Male

About company

Name

Reliance Jio

Address

Tiruvalla, Kerala, India

Job posted by Reliance Jio

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