Customer Service Manager

DCB bank

Thiruvallur

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

SENIOR CUSTOMER SERVICE MANAGER

The Senior Customer Service Manager will be responsible for leading a team of customer service representatives, ensuring high levels of customer satisfaction, and implementing strategies to improve customer experience. The role requires strong leadership, communication, and problem-solving skills. The candidate should have a proven track record in customer service management and a deep understanding of customer relationship management systems. Experience in the service industry and a graduate degree are preferred.

Job role

Work location

TIRUVALLUR

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

DCB bank

Job posted by DCB bank

This job has expired

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