Travel Agent / Consultant

Job Description: Travel executive or travel coordinator:

The role involves planning customised travel itineraries, handling customer queries, and managing end-to-end travel arrangements. Responsibilities include preparing day-wise itineraries, suggesting destinations and activities, booking hotels, flights, trains, buses, and coordinating local transport. The candidate will manage customer communication through calls, emails, and WhatsApp, ensuring timely responses and high satisfaction. Duties also include resolving complaints, processing changes/cancellations, and coordinating with hotels, vendors, and service providers for confirmations. The role requires maintaining booking records, preparing invoices/vouchers, and ensuring accurate documentation. Ideal candidates should have strong communication skills, knowledge of booking portals, attention to detail, and the ability to multitask in a fast-paced environment. Experience in travel operations or customer service is preferred. Knowledgeof Malayalam language is compulasory