CRM Technical Consultant

Ernst & Young LLP ( EY India )


Not disclosed

Work from Office

Full Time

Min. 2 Years

Job Details

Job Description

EA_Siebel _Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY-Consulting Techno Functional Siebel CRM Staff to Sr. Consultants techno functional for UCM, Loyalty, Sales and Service modules

The opportunity

We’re looking forTechno Functional Siebel CRM version 22.12 Staff to Sr. Consultants (UCM, Loyalty, Sales and Service modules)to join ourTechnologyConsulting Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.

Your key responsibilities

  • Support client in designing business data to logically model it, understanding of data modelling well enough to physically model it and then understand the processing and performance issue to design the ETL processes using RESTful interface via Siebel inbound API calls with Siebel CRM systems
  • Proactive with Solution oriented mindset, ready to learn new technologies for Client requirements
  • Hands On experience on Siebel Web Services experience (Inbound & Outbound), Siebel Sales, Service and Loyalty IP version 2022.12 or higher application configuration and troubleshooting experience
  • Interact with senior leaders, understand their business goals, lead the delivery of the workstreamsby travelling to Trivandrum Kerala during key milestone activities like design workshop, SIT, UAT and Cutover
  • Proven ability to collaborate with technical and functional peers
  • Strong with methodologies, tools, best practices, and processes within specific area of responsibility
  • Excellent verbal and written communication skills

Skills and attributes for success

  • Expert in Siebel EAI and RESTful web services-based integrations, EBC and VBC.
  • Siebel Workflows, EAI, eScript, Business Services, Workflow policies, Assignment Manager, Communication, External Business Components
  • Siebel Web Services experience (Inbound & Outbound)
  • Siebel Sales, Service and Loyalty 22.12 or higher application configuration and troubleshooting experience
  • Oracle database experience. PL/SQL, stored procedures, & functions
  • Siebel implementation experience with strong knowledge of Siebel configuration and eScripting
  • Strong understanding of Siebel Architecture and Siebel Data Model
  • HTML 5, CSS3 or higher, Javascript, J Query
  • Understanding of relational database concepts

To qualify for the role, you must have

  • Requires a Bachelor's degree in Computer Science, Engineering, or related technology, or equivalent experience
  • 2 -7 years of experience in Software Engineering / Information Technology or related area
  • Siebel CRM 22.12 tools or higher application configuration and troubleshooting experience
  • Experience with Sales, Service, UCM, Loyalty program and promotion rule configuration
  • Techno-functional Experience in minimum two of these modules (preferred any): Siebel Loyalty, Sales and Service batch and real-time engine
  • Should have positive and learning attitude, Good Communication, Strong Analytical skills
  • Experience in Siebel CRM for Cruise or Travel/Hospitality industry)

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job role

Work location

Trivandrum, KL, IN, 695581 +8 more…


IT & Information Security

Role / Category

IT Consulting

Employment type

Full Time


Day Shift

Job requirements


Min. 2 years

About company


Ernst & Young LLP ( EY India )

Job posted by Ernst & Young LLP ( EY India )

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