Customer Service Representative
Mega Medi Appz
Customer Service Representative
Mega Medi Appz
Work from home
₹10,000 - ₹20,000 monthly*
Fixed
₹10000 - ₹15000
Average Incentives*
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Part Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
28 applicants
Benefits include: Overtime Pay, Mobile Allowance, Flexible Working Hours
Job Description
Nature of Work:
* Telecalling & WhatsApp customer support for eMedQue app users
* Handling subscription, login, payment and technical queries
* Follow-up with failed payment users in a polite and professional manner
* Maintaining daily call & response reports
* Coordinating with the internal support team for issue resolution
Working Hours:
* Monday to Saturday: 5:00 PM – 8:30 PM
* Sunday: 10:30 AM – 1:30 PM
Requirements:
* Good communication in English & Tamil
* Basic smartphone & app knowledge
* Patient, polite and customer-friendly attitude
* Reliable internet connection & headset
Job role
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Part Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
MS Excel, Email Drafting, Basic Computer, Telesales/Telemarketing, Telecalling - Customer Service
English level
Good (Intermediate / Advanced) English
Assets
Computer/Laptop Ownership
Gender
Female
About company
Name
Mega Medi Appz
Address
CANTONMENT, TRICHY Officers Colony, Tiruchirappalli
Job posted by Mega Medi Appz
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