• Adhere to Pet Hospital and pet store policies and procedures. • Greet clients and visitors and provide information about hospital and pet shop services and etc., • Answer the phone calls and emails and direct them to the appropriate staff. • Management of phone calls and enquiries. • Handle the customer or client properly. • Handle the customer or client polite and calm. • Explain information needs to clients/participants. • Provide excellent customer service & Handle client complaints and resolve issues in a professional manner. • Answering multi-line phone and transferring calls to direct and departments. • Explaining about the fees structure about products, consultation, boarding and etc., • Differentiating routine cases from emergency cases. • Scheduling appointment to doctor consultation, grooming and etc., • Boarding enquiries and appointments should accurately explain the fees and duration. • Collect client information and ensure accuracy of records. • Process payments and maintain accurate appointment records. • Coordinate with other departments to ensure seamless client experiences. • Maintain the cleanliness and organization of the Front Office, Sale area and Pet waiting area. • Keep updated required records and maintaining day to day. • Office expenses costs recorded with approval. • Maintains petty cash with proper follow-up and proper accounting. • Maintaining the confidentiality of patient and doctor information. • Maintaining proper Billing Handover/take over. • Follow up the proper cash closing at working time. • Front office proper hygiene practices needed in every day. • Implement, promote and follow the company ethics and standards. • Assist to doctor, salesperson and billing etc., • Assists in stock management and inventory. • Reports are following. (Laboratory, Imaging service and etc.,) • Able to contribute positively as part of a team, helping out with various tasks as required. • Follow the Registers. (Grooming, Appointments, Billing and Enquiry etc.,)

More about this Receptionist / Front Office Executive job

Pet Pluz Veterinary Hospital & Pet Store is aggressively hiring for the job profile of Receptionist / Front Office Executive at Madurai in KK Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 8,000 INR and can go up to 11,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Madurai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Madurai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 02-Jul-2023. For more details, download apna app and find Full Time jobs in Madurai. Through apna, you can find jobs in 74 cities across India. Join NOW!