Receptionist / Front Office Executive

We are looking for a smart, confident, and customer-oriented Receptionist / Telecaller to handle front desk operations and manage inbound and outbound calls. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to multitask efficiently.

Key Responsibilities:Receptionist Duties:

• Greet and welcome visitors in a professional and friendly manner.
• Handle incoming calls and direct them to the appropriate department.
• Maintain visitor records and ensure smooth front desk operations.
• Manage appointments, meetings, and conference room schedules.
• Handle incoming and outgoing mail, courier, and correspondence.
• Maintain cleanliness and orderliness at the reception area.

Telecaller Duties:

• Make outbound calls to prospective customers to promote company products or services.
• Handle customer inquiries, provide accurate information, and resolve issues.
• Maintain a database of customer information and call records.
• Follow up with customers on inquiries, feedback, and pending issues.
• Meet daily/weekly/monthly call and conversion targets.
• Required Skills and Qualifications:Minimum qualification: 12th pass / Graduate in any stream.
• Proven experience as a Receptionist or Telecaller (preferred).
• Excellent verbal and written communication skills (English and Hindi).
• Basic computer knowledge (MS Office, email, Execl data entry).
• Good organizational and multitasking abilities.
• Positive attitude, confidence, and strong interpersonal skills.
• Work Environment:Office-based role
• Timings: [Insert working hours]
• Location: [Insert location]
• Salary:As per company norms / based on experience