Forex Officer

Company Name – Muthoot Fincorp Limited

Job Title – Forex Officer 

Grade – JM3

Designation – Junior Manager

Location – Pan India

Reports to – Cluster Head - Forex

Our Brand Purpose

To transform the life of the common man by improving their financial wellbeing 

Job Purpose 

Responsible for forex business and improving direct sales through agent transactions. Ensure the branch achieves maximum revenue contribution from Forex.

Key Job Responsibilities 

• Employee will be responsible for the respective mapped FX branch Revenue target & achievement, and he should ensure to deliver currency, purchase, sales & Travel card sales, and outward remittance business in both AD-I &II. In addition, he needs to handhold a set of non-license branches under his direct supervision to build reasonable Fx remittance revenue.

• Forex Business (Travel care/Remittance & Bank Notes) & revenue responsibility of Branch -Retail & Eco partner channel business. Bulk purchase/Bulk sales & small corporate Sales for the Cluster.

• Branch level – Eco-partner Onboarding for direct sales segments like educational consultants, Tour Operators, Hotels, Travel & Money transfer agents, FFMC/AD-II and Banker’s business relationships to do business on Travel Card/ Bank Notes, Outward remittances AD-I & II with special attention to Travel Card business, within his mapped branch limit

• Hand hold non-license branches and educate the branch team to learn on forex outward remittance and ensure to deliver of the committed. And Coordinate with the BDE team and ensure they deliver considerable business by educating incentive benefits.

• Ensure oversee regulatory compliance and product hygiene at all levels as mapped FX officer.

• Product Visibility and impart training on Fx business to all fellow colleagues at the branch– In house & External sales.

Knowledge, Skills & Attributes

• Professional yet affable disposition.
• Knowledge of MS Office (Excel, Word etc)
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to loose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built. 

Our Core Values 

Integrity

• Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity
• No unethical shortcuts, to save time, money and energy
• Strict adherence to regulatory and other statutory bodies guidelines 
• Transparency in all business deals
• Offer solutions to customers on the basis of their needs only
• Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family
• Encourage people to build healthy professional relationship with members of other departments and functions
• Welcome feedback from other departments
• Encourage people from other departments to join for brainstorming sessions
• Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal
• Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence
• Look for best outcomes before finalizing the approach
• Maintain a constructive and critical mindset to gauge & ensure quality 
• Open for constructive feedback from others to refine the final output
• Benchmark against the best only, should not be basis convenience
• We should look for continuous improvement
• Recognize and appreciate, if we observe any superior performance 
• Don’t get settled for less at any cost – display the go getter attitude
• Encourage people to stretch in order to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

• Honesty
• Humility 
• Empathy 
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements