Customer Service Officer - Micro Mortgages

Cash Management - Accounting of Cash and Banking the Cash

File despatch as per timelines (PRDD)

NACH Rejected Cash collections to be less than 10% of billing

Disbursement Management (XMS upload and query resolution)

FTR to be achieved as per matrix

Repayment reminder call for Retail customers

On-time closure of DCS summary and maintenance of Key Management Register

Post despatch file quality FTR to be achieved as per matrix

Management Retail stationery by indenting to OPS on need basis

Self Development