For La PINO’Z

As a team member, you will be responsible for providing exceptional customer service and maintaining a clean, welcoming environment for guests. Your duties will include but are not limited to:

1. *Customer Service:* Greeting customers, taking orders, and ensuring prompt and accurate service.

2. *Food Preparation:* Preparing beverages, sandwiches, pastries, and other menu items according to recipes and quality standards.

3. *Cash Handling:* Operating the cash register, processing payments, and handling cash accurately.

4. *Maintaining Cleanliness:* Cleaning and sanitizing food preparation areas, dining tables, and equipment to uphold health and safety standards.

5. *Stocking and Inventory:* Replenishing food, beverages, and supplies as needed, and monitoring inventory levels.

6. *Assisting with Special Events:* Supporting special events or promotions by preparing additional food items, setting up displays, or assisting with event logistics.

7. *Following Procedures:* Adhering to company policies, procedures, and regulations at all times.

8. *Team Collaboration:* Working collaboratively with other cafe staff to ensure smooth operations and a positive work environment.

9. *Customer Engagement:* Engaging with customers in a friendly and courteous manner, addressing any concerns or inquiries, and ensuring their satisfaction.

10. *Maintaining a Positive Image:* Representing the cafe in a professional manner and contributing to its reputation for excellent service and quality products.

*Qualifications:*

- Previous experience in a customer service or food service role is preferred but not required.

- Strong communication and interpersonal skills.

- Ability to work efficiently in a fast-paced environment.

- Basic math skills for handling cash transactions.

- Knowledge of food safety and hygiene practices.

- Flexibility to work various shifts, including weekends and holidays.

- Positive attitude and willingness to learn.

*Note:* This job description is intended to outline the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.