IT Executive

Job Summary

Aims Oxygen Private Limited is seeking a proactive and self-driven IT Executive to manage and maintain all hardware and software systems across the organization. The ideal candidate will be responsible for ensuring smooth IT operations, independently resolving employee complaints, and maintaining a secure, efficient, and reliable technology environment.

Key Responsibilities

1. Hardware Management

• Install, configure, and maintain desktops, laptops, printers, scanners, and networking equipment
• Monitor and manage hardware inventory and lifecycle
• Troubleshoot and resolve hardware-related issues promptly

2. Software Management

• Install, configure, and update required software applications
• Manage licenses and ensure compliance with software policies
• Provide support for ERP systems, productivity tools, and other business applications

3. IT Support & Helpdesk

• Act as the single point of contact for all IT-related issues
• Independently handle and resolve employee complaints efficiently
• Provide both remote and on-site technical support

4. Network & System Administration

• Maintain LAN/WAN networks, internet connectivity, and Wi-Fi systems
• Ensure network security, firewall configuration, and data protection
• Monitor system performance and implement improvements

5. Data Management & Security

• Perform regular data backups and ensure data integrity
• Implement security measures to protect company systems and information
• Respond to and mitigate security incidents

6. Vendor Coordination

• Liaise with external vendors for procurement, maintenance, and support services
• Evaluate and recommend IT solutions and upgrades

7. Documentation & Reporting

• Maintain records of IT assets, issues, and resolutions
• Prepare periodic reports on system performance and IT activities
• Required Skills & QualificationsBachelor’s degree in Information Technology, Computer Science, or related field
• 2–5 years of experience in IT support or system administration
• Strong knowledge of hardware troubleshooting and software management
• Familiarity with networking concepts (LAN, WAN, routers, switches)
• Experience with Windows OS, basic server management, and common business applications
• Ability to work independently and handle multiple tasks efficiently
• Excellent problem-solving and communication skills
• Basic knowledge of cybersecurity practices.

8. Key Competencies

• Self-motivated and independent problem solver
• Strong analytical thinking
• High level of accountability and ownership
• Good interpersonal and user-support skills