Barista

Job Title

Barista

Location

Vadodara, Gujarat

Employment Type

Full time

About the Role

The barista prepares and serves high-quality coffee, tea, and specialty beverages while delivering friendly, efficient customer service in a clean, safe, and well-organized café environment. The role requires consistency, attention to detail, and the ability to thrive during rush periods.

Key Responsibilities

• Prepare and serve espresso-based and brewed beverages to recipe standards (e.g., espresso, cappuccino, latte, cold brew, pour-over, teas, specialty/seasonal drinks).

• Greet guests, explain the menu, answer ingredient/allergen questions, and make recommendations.

• Take orders accurately at POS, process payments (cash/cards), and manage order flow.

• Steam and texture milk to specification; calibrate grinders and dial-in espresso shots.

• Maintain cleanliness and sanitation of bar, equipment, utensils, seating, and condiment areas; follow food safety and hygiene SOPs.

• Restock supplies (beans, milk/alternatives, syrups, cups/lids, pastries); rotate stock (FIFO) and track low items.

• Perform opening/closing duties, including equipment startup/shutdown and end-of-day cleaning.

• Monitor equipment performance; report maintenance needs and follow cleaning schedules for grinders and espresso machines.

• Support pastry/food handling (warming, plating) per guidelines.

• Manage customer feedback and resolve issues promptly and professionally.

• Uphold brand standards for quality, speed, hospitality, and café appearance.

Required Qualifications

• Prior experience as a barista or in a fast-paced customer service role preferred.

• Working knowledge of espresso extraction, milk texturing, and common brew methods, or willingness to learn.

• Solid cash handling and basic math skills.

• Ability to stand for long periods; lift up to 25 lbs; work early mornings, evenings, weekends, and holidays as needed.

• Strong communication, teamwork, and time-management skills.

Preferred Qualifications

• Specialty coffee knowledge (espresso theory, brewing ratios, grinder calibration).

• Familiarity with alternative milks and basic latte art.

• Food safety certification (e.g., local authority certification) or ability to obtain within 30 days.

• Experience with POS systems and high-volume café operations.

Key Competencies

• Customer focus and hospitality mindset

• Attention to detail and consistency

• Speed and efficiency under pressure

• Cleanliness and food safety discipline

• Problem-solving and adaptability

• Team collaboration and reliability

Performance Metrics

• Beverage quality and consistency (dial-in accuracy, taste standards)

• Ticket times and peak-hour throughput

• Customer satisfaction scores and repeat business

• Compliance with cleanliness and safety audits

• Accuracy in orders and cash handling

• Attendance and teamwork contributions

Schedule

Rotational shifts, including weekends and holidays; opening and closing shifts as assigned.

Compensation and Benefits

• Competitive hourly pay plus tips

• Staff beverages and meal discounts

• Training and development in specialty coffee

• Health benefits/PF/ESI, leave policy, incentives – customize as applicable

Reporting To

Store Manager / Café Supervisor / Head Barista

Equal Opportunity

Your Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.