Customer Care Executive

G&R Management Consultancy

Alkapuri, Vadodara

₹13,000 - ₹22,000 monthly

Fixed

13000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

76 applicants

Benefits include: Overtime Pay, PF, Health Insurance

Job Description

Responsibilities

  • Responding promptly to customer inquiries and resolving their issues
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Managing a team of junior customer service representatives
  • Ensure customer satisfaction and provide professional customer support

 

Job role

Work location

Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Age limit

18 - 39 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India

About company

Name

G&R Management Consultancy

Address

Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India

Job posted by G&R Management Consultancy

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