Customer Care Executive
G&R Management Consultancy
Customer Care Executive
G&R Management Consultancy
Alkapuri, Vadodara
₹13,000 - ₹22,000 monthly
Fixed
₹13000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
76 applicants
Benefits include: Overtime Pay, PF, Health Insurance
Job Description
Responsibilities
- Responding promptly to customer inquiries and resolving their issues
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service representatives
- Ensure customer satisfaction and provide professional customer support
Job role
Work location
Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Age limit
18 - 39 years
Gender
Any gender
Interview details
Interview mode
In person
Interview address
Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India
About company
Name
G&R Management Consultancy
Address
Alembic City- Vadodara, Alembic Road, Gorwa, Vadodara, Gujarat, India
Job posted by G&R Management Consultancy
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