Customer Care Executive
Baroda Taxi Cabs Private Limited
Customer Care Executive
Baroda Taxi Cabs Private Limited
Saiyed Vasna, Vadodara
₹13,000 - ₹18,000 monthly
Fixed
₹13000 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
10 applicants
Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)
Job Description
* Answering customer questions and queries through Incoming & Outgoing call.
* Proactively, plan – how to encourage customers give feedback.
* Providing quick solutions to resolve customer issues
* Analyte customer feedback, identify areas of improvement, customer priorities, our strength.
* Updating customers on Booking status or information
* Providing product recommendations or suggestions
* Handle Service Complaints, track them and get it resolved internally in time bound manner.
* Record Customer Feedback in the System.
* Guiding customers in using products or services
Job role
Work location
Gangotri Icon, Vasna Saiyed Road, Chauraha, Saiyed Vasna, Vadodara, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Blended process, Customer documentation, Customer onboarding, Customer Query Resolution
English level
Basic English
Age limit
20 - 35 years
Gender
Any gender
About company
Name
Baroda Taxi Cabs Private Limited
Address
Gangotri Icon, Vasna Saiyed Road, Chauraha, Saiyed Vasna, Vadodara, Gujarat, India
Job posted by Baroda Taxi Cabs Private Limited
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