Customer Relationship Officer
Bharti Airtel ltd
Customer Relationship Officer
Bharti Airtel ltd
Vadodara
₹13,000 - ₹24,000 monthly*
Fixed
₹13000 - ₹21000
Average Incentives*
₹3,000
Earning Potential
₹24,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
4 applicants
Benefits include: PF, ESI (ESIC)
Job Description
- Basic computer knowledge
- Customer handling and problem-solving skills
- Ability to work in rotational shifts
- Patience and positive attitude
- Experience in telecom/customer service/BPO
- Sales or upselling experience
- Familiarity with CRM tools
- Customer Satisfaction Score (CSAT)
- First Call Resolution (FCR)
- Average Handling Time (AHT)
- Sales/upsell targets
- Complaint resolution time
Job role
Work location
Vadodara, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Customer service, Sales, Customer support
English level
Basic English
Age limit
20 - 32 years
Gender
Female
About company
Name
Bharti Airtel ltd
Address
Vadodara, Gujarat, India
Job posted by Bharti Airtel ltd
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