Customer Service Executive
Kataria Automobiles
Customer Service Executive
Kataria Automobiles
Gotri, Vadodara
₹12,000 - ₹17,000 monthly*
Fixed
₹12000 - ₹14000
Average Incentives*
₹3,000
Earning Potential
₹17,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
No English Required
Job Details
Interview Details
Job highlights
50 applicants
Job Description
1 Greet customers when they arrive at the parts and service center and direct them to an available mechanic
2 Consult with mechanics about necessary repairs and possible alternatives to expensive work
3 Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
4 Answer questions about service outcome (after consulting with mechanic if necessary)
5 Advise customers about warranty protections and potential cost savings
6 Help customers decide between trading in a car and fixing it through our shop
7 Manage and oversee the service center’s workflow and scheduling
8 Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Job role
Work location
Nexa Service (Kataria Auto), Vasna Road, near Gokul Party Plot, Gotri, Vadodara, Gujarat, India Gotri, Vadodara
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Diploma
English level
No English Required
Degree/ Specialisation
Dual Degree (BE/B.Tech + ME/ M.Tech) in Automobile, BE/B.Tech in Automobile, Diploma in Automobile Engineering/ Mechanical Automobile Engineering (Atleast one)
Gender
Any gender
About company
Name
Kataria Automobiles
Address
Nexa Service (Kataria Auto), Vasna Road, near Gokul Party Plot, Gotri, Vadodara, Gujarat, India Gotri, Vadodara
Job posted by Kataria Automobiles
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