Customer Support Executive
P5 Infosoft Private Limited
Customer Support Executive
P5 Infosoft Private Limited
Sevasi, Vadodara
₹16,000 - ₹25,000 monthly
Fixed
₹16000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
41 applicants
Benefits include: Annual Bonus, PF, 5 working days
Job Description
Position: Customer Support Analyst
Openings: 10–15
Location: Vadodara, Gujarat
Employment Type: Full-Time
Experience Level: 0.5–2 years
Shift: US Shift Rotational
Job Summary:
We are seeking enthusiastic and customer-focused individuals to join our growing team in Vadodara as Customer Support Analysts. You will be responsible for resolving customer queries, providing product/service information, and ensuring high customer satisfaction through professional support.
Key Responsibilities:
- Respond to customer inquiries via phone, or email.
- Provide timely and accurate solutions to customer issues.
- Escalate unresolved queries to the appropriate internal teams.
- Maintain customer records and document interactions.
- Collaborate with cross-functional teams to enhance customer experience.
- Adhere to internal processes and SLAs.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a team and handle pressure situations.
- Good problem-solving skills and a proactive attitude.
- Basic understanding of customer service tools and CRM systems is a plus.
- Freshers with strong communication skills are welcome to apply.
Job role
Work location
ANANTA STALLION, Gujarat State Highway 11, Sevasi, Khanpur, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Blended process, Domestic BPO, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
P5 Infosoft Private Limited
Address
ANANTA STALLION, Gujarat State Highway 11, Sevasi, Khanpur, Gujarat, India
Job posted by P5 Infosoft Private Limited
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