Quality Expert - Process Excellence & Continuous Improvement Specialist

Expert

Job Description

We are seeking an experienced and highly skilled Quality Expert with a strong background in process excellence, continuous improvement, and data driven quality management. The ideal candidate must hold a Six Sigma Black Belt certification and have 7+ years of hands-on experience working in a structured quality environment. 
This role will lead complex improvement initiatives, drive operational excellence, and ensure business processes meet the highest quality standards. 

 

Key Responsibilities 

• Lead Lean Six Sigma Black Belt projects to improve process efficiency and reduce defects 

• Drive root cause analysis, process mapping, FMEA, DMAIC/DMADV initiatives 

• Develop and implement SOPs, quality frameworks, audit processes 

• Perform data analysis using Minitab / statistical tools and track KPIs 

• Conduct quality audits and ensure compliance with internal standards 

• Mentor Green Belts and support capability-building initiatives 

• Collaborate with cross-functional teams to deliver measurable business impact 

Qualifications

• Bachelor’s/Master’s in any field 

• Six Sigma Black Belt certification is mandatory. 

• Minimum 7 years of experience in Quality, Operational Excellence, or Continuous Improvement. 

• Strong skills in Lean methodologies, RCA, SPC, CAPA, FMEA, and data analytics. 

• Proficiency in Excel, Minitab, and reporting tools (Power BI/Tableau preferred). 

• Excellent communication, stakeholder management, and problem-solving skills. 

Preferred Experience (Good to Have) 

• Experience working in highvolume, insight-driven, or measurementfocused environments (aligned with NIQ-style operations) 

• Exposure to digital transformation projects, automation, or data quality governance 

• Experience in managing multistakeholder, multilocation process excellence initiatives 

• Additional certifications in Lean, Quality Management Systems (QMS), or ISO standards are desirable 

Additional Information

• Flexible working environment 

• Volunteer time off 

• LinkedIn Learning 

• Employee-Assistance-Program (EAP) 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Senior Level