Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.

Recording sales trends and liaising with account managers to develop sales strategies.

Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

Managing customer accounts, following up with customers for closures, payments and grievance addressal.

Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.

Scheduling customer meetings and conferences.

Reporting any unusual activity to your supervisors.