Mechanical Engineer

Responsibilities

• Greet customers and assist them in identifying their service needs.

• Evaluate customer complaints and recommend appropriate repairs or services.

• Provide detailed explanations of services performed and products offered.

• Prepare and present estimates for repair services to customers.

• Schedule service appointments and manage service workflow.

• Maintain customer records and follow-up with customers post-service for feedback.

• Collaborate with technicians and mechanics to ensure quality service delivery.