Operation Associates/ Coordinator

About the Company

SSC Control Pvt. Ltd. is a growing industrial solutions company specializing in the supply and integration of automation, electrical, and control system components. With a strong focus on reliability, efficiency, and customer-centric service, SSC caters to a wide range of industries by ensuring timely availability and delivery of critical components.

The company operates through a structured network of procurement, warehousing, and distribution functions across multiple locations, enabling seamless order fulfilment and operational excellence.

Role Overview

The Operations & Support Coordinator will play a critical role in ensuring smooth day-to-day operations by supporting order processing, coordination between internal teams, and maintaining accurate operational records.

This role requires a detail-oriented individual who can manage multiple activities simultaneously, ensure timely follow-ups, and contribute to efficient execution of orders from initiation to closure.

Key Responsibilities

• Support end-to-end order execution processes by coordinating with internal teams such as procurement, warehouse, and accounts
• Ensure timely flow of information across departments to avoid delays
• Assist in processing customer orders and maintaining accurate records
• Track order status and ensure timely updates across systems
• Monitor progress of orders and highlight delays or issues proactively
• Coordinate with vendors and internal stakeholders to ensure timely updates and execution
• Support communication with customers regarding order status and dispatch updates
• Maintain proper documentation related to orders, dispatch, and compliance requirements
• Ensure all operational records are updated and easily accessible
• Assist in identifying process gaps and support implementation of improvements
• Contribute to maintaining operational discipline and structured workflows

Key Skills & Competencies

• Strong organizational and coordination skills
• Ability to manage multiple tasks simultaneously
• Good communication and follow-up skills
• Attention to detail and accuracy
• Basic proficiency in Excel / operational tools
• Problem-solving mindset

Preferred Qualifications

• Graduate in any discipline (Operations / Commerce / Management preferred)

1–3 years of experience in operations, coordination, or support roles (freshers with strong aptitude may also apply)