Retail Store Manager

Job Position: Store Sales Manager

Roles & Responsibilities:

·      Increase sales

·      Managing & motivating staff to increase sales & ensure efficiency

·      Maintaining customer satisfaction

·      Ensuring that high standard is maintained for service excellence, health & safety of employee & customers

·      Responding to customer compliant & comments and get it resolved

·      Regular staff meeting and discuss customer issues, new initiatives to improve sales.

·      Managing Operational cost efficiencies

·      Analyzing sales figures & forecasting future sales

Candidate Requirement & Qualification:

• Customer satisfaction and customer service skills
• Excellent communication skills
• Store management and sales experience
• Leadership and team management abilities
• Knowledge of retail operations and sales principles
• Any qualification but experience in FMCG retail sales only