Rollout Manager

Rollout Manager

Job Description

Role Overview

The Rollout Manager is responsible for planning, managing, and executing deployment activities for global customers. This role ensures that all project deliverables are completed on time, within scope, and aligned with quality standards. The Rollout Manager will coordinate internal and external teams, act as the primary client interface, support implementation teams through go‑live, and proactively address issues to ensure a smooth transition into the live environment.

Key Responsibilities

• Develop, manage, and maintain rollout and deployment plans for global customer projects.
• Coordinate cross-functional teams—including internal stakeholders, vendors, and client teams—to ensure seamless execution of rollout activities.
• Serve as the primary point of contact for clients throughout the deployment lifecycle.
• Monitor project progress, ensure deliverables meet scope, budget, and quality benchmarks.
• Identify potential risks, escalate issues, and drive timely resolutions to avoid delays.
• Support implementation teams during go‑live to ensure readiness and operational success.
• Document rollout progress, prepare status reports, and maintain clear communication with all stakeholders.
• Ensure smooth transition from deployment to live operations with minimal disruption.
• Maintain strong customer relationships and ensure a high level of satisfaction during and after deployment.

Qualifications

• Excellent English communication skills with a clear, neutral accent.
• Strong organizational and time‑management abilities.
• Proven client‑facing experience with the ability to manage expectations and build strong relationships.
• Strong interpersonal and coordination skills to manage multiple stakeholders across geographies.
• Previous experience in deployment, project coordination, rollout management, or similar roles.
• Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
• Detail‑oriented with a focus on delivering quality results within timelines.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Mid Level