Eligibility Criteria:

● Candidates must have their Laptop and 2 Wheeler Mandatory.

● Candidates should know the vernacular language.

● Candidates should be comfortable in fieldwork.

Roles and Responsibilities:

● Can visit our Restaurant Partners in the Field.

● Provide service and customer support during field visits.

● Install our POS software in their System / Device.

● Give training about our product to our client.

● Diagnose errors or technical problems and determine proper solutions to resolve their queries.

● Build positive relationships with customers.

● Research and identify solutions to software and hardware issues.

● Understand the Root Cause for the ongoing problem

● Ensure all issues are properly logged.

Additional Qualification and Skills:

● Excellent communication skills, problem solving and troubleshooting skills.

● Basic knowledge of networking principles and operating systems.

● Experience with remote desktop applications and help desk software.

● Hands-on experience with Windows/Linux/Mac OS environments.

● Hardware and Network Configuration.

● Software Installation and Training.

● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus