Ward Receptionist

Patient Care Executive / OT & OPD Coordinator

Location:Mungale Eye Hospital, Vadodara

About Mungale Eye HospitalMungale Eye Hospital is a specialized eye care center dedicated to advanced ophthalmic diagnosis, medical management, and surgical services. The hospital provides comprehensive eye care including glaucoma, cornea, cataract, and general ophthalmology services.

• Key Responsibilities

1️⃣ Patient Counseling, Counsel patients regarding diagnosis, treatment options, and surgical procedures

• Explain pre-operative and post-operative instructions
• Provide cost estimates and package details
• Handle patient queries politely and professionally

2️⃣ OT (Operation Theatre) Assistance, Assist doctors during ophthalmic surgeries

• Prepare OT instruments and maintain sterility protocols
• Ensure proper patient preparation before surgery
• Maintain OT records and documentation

3️⃣ OPD Handling, Manage patient flow in OPD

• Assist during eye examinations and diagnostic procedures
• Prepare case papers and maintain medical records
• Coordinate with doctors and paramedical staff

4️⃣ Reception & Front Desk Work, Patient registration and appointment scheduling

• Handling phone calls and inquiries
• Billing and payment collection
• Maintaining daily patient data records

5️⃣ Mediclaim / Insurance File Work, Preparing and processing Mediclaim files

• Coordination with insurance companies and TPAs
• Documentation and claim submission
• Follow-up for approvals and reimbursements

6️⃣ General Administrative Work, Maintaining hospital documentation

• Supporting hospital management in daily operations
• Ensuring cleanliness and discipline in work area
• Required Skills, Good communication and counseling skills
• Computer knowledge (billing software, MS Office)
• Ability to multitask
• Polite and patient-friendly attitude
• QualificationNursing / Optometry / Healthcare background preferred

Experience in eye hospital will be an added advantage