HR Manager

# Job Profile: Female HR Manager

*Location:* Varanasi

*Properties:* 5 Hospitality Properties (Premium Homestay & Hotel Segment)

*Reporting To:* Property Owner / Operations Head

*Employment Type:* Full-Time

## Role Overview

The Female HR Manager will be responsible for managing complete human resource operations across all five properties in Varanasi. The role includes recruitment, staff coordination, employee discipline, guest service quality monitoring, attendance management, salary processing, and maintaining a positive and professional work culture.

## Key Responsibilities

### Recruitment & Staffing

* Hiring cleaning staff, caretakers, front desk staff, kitchen staff, and other required employees as per operational needs.

* Conducting interviews and selecting suitable candidates.

* Collecting and maintaining employee documentation (ID proof, address proof, bank details, etc.).

* Maintaining an updated employee database for all properties.

* Ensuring adequate staffing as per occupancy and requirements.

### Staff Coordination & Relationship Management

* Ensuring staff maintain polite, respectful, and professional behavior with guests.

* Monitoring discipline, punctuality, and grooming standards.

* Resolving staff conflicts and maintaining workplace harmony.

* Encouraging teamwork and coordination across all properties.

### Guest Review & Service Monitoring

* Collecting guest feedback and monitoring reviews.

* Taking corrective action on complaints related to staff behavior.

* Coordinating with operations team to improve guest satisfaction ratings.

### Attendance & Payroll Management

* Maintaining daily attendance register.

* Managing leave records and shift schedules.

* Preparing monthly salary sheets.

* Coordinating salary distribution (cash or bank transfer).

* Maintaining proper payroll records.

### Compliance & Performance Monitoring

* Maintaining HR files and employee records.

* Ensuring staff follow property rules and SOPs.

* Reviewing staff performance regularly.

* Recommending disciplinary action or replacement if required.

## Working Hours

* 10–12 hours per day (as per operational requirement).

* Weekly off as per management decision.

## Qualifications

* Graduate (HR background preferred).

* Minimum 2 years experience in HR or hotel staff management preferred.

* Basic knowledge of MS Excel and record keeping.

* Strong communication and leadership skills.

## Salary

₹10,000 – ₹12,000 per month (Based on experience and performance)