Telecaller

A Blinkit Telecaller is responsible for handling incoming and outgoing customer calls and providing quick, clear, and polite assistance. The role includes guiding customers about their orders, delivery status, offers, and app-related queries. Telecallers help solve customer issues such as payment problems, delayed orders, or account concerns while maintaining a calm and professional attitude. They update customer details in the system, coordinate with delivery partners when needed, and ensure every customer gets a smooth and satisfying service experience. Good communication skills, basic computer/app knowledge, and a friendly personality are essential for this role.