Customer Support Executive
Srikara Builders
Customer Support Executive
Srikara Builders
Nidamanoor, Vijayawada
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
12 applicants
Benefits include: Mobile Allowance
Job Description
Role: The primary point of contact for customers, responsible for answering inbound calls, addressing queries, resolving issues, and providing general information about products or services.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints or direct them to appropriate departments.
- Provide product or service information and help with order processing.
- Document interactions in CRM systems.
Job role
Work location
Nidamanuru, Vijayawada, Andhra Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Customer Support - BPO / Voice / Blended, Management Consulting
Skills
Customer support, Domestic BPO, Call centre support, Customer care, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Telugu, Hindi
Age limit
18 - 30 years
Gender
Female
About company
Name
Srikara Builders
Address
Nidamanuru, Vijayawada, Andhra Pradesh, India
Job posted by Srikara Builders
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