Field Collection Executive

Job Title: Collection Executive

Role Summary:

The Collection Executive is responsible for timely collection of dues from customers, maintaining proper records, and ensuring compliance with company policies and regulatory guidelines.

• Key Responsibilities:Follow up with customers for collection of outstanding payments through calls, field visits, and reminders
• Achieve daily, weekly, and monthly collection targets
• Maintain accurate records of collections and customer interactions
• Deposit collected cash/cheques as per company procedures
• Handle customer queries and resolve payment-related issues
• Ensure adherence to company policies and Code of Conduct (COC)
• Submit daily collection reports to the reporting manager
• Coordinate with the accounts and operations team for reconciliation
• Maintain professionalism and ethical behavior during customer interactions
• Required Skills & Qualifications:Minimum qualification: 10+2 / Graduate (preferred)
• Experience in collections/field recovery preferred
• Good communication and negotiation skills
• Basic knowledge of documentation and reporting
• Ability to work under pressure and meet targets
• Willingness to travel for field collections

Reporting To:Collection Manager / Team Leader

HR 7207828111