Hospitality Executive

Job Description: Guest Host (Front-of-House – Boyapati Foods & Besta)

Location: Vijayawada

Brands:

• Boyapati Foods – Traditional sweets, savories, bakery, and milk products (Ground Floor)
• Besta – The Indian Kitchen – Premium fine-dining restaurant (First & Second Floors)

Role Overview:

We are seeking a warm, energetic, and customer-focused Host to serve as the first point of contact for all guests entering our store. The Host will be stationed at the ground floor entrance and will play a vital role in creating a welcoming atmosphere, guiding guests to the right brand experience (Boyapati Foods or Besta), and ensuring seamless customer service.

Key Responsibilities

• Warm Welcome: Greet and receive guests with courtesy, warmth, and professionalism.
• Customer Guidance: Enquire about the purpose of the guest’s visit and guide them towards:
• Boyapati Foods – for sweets, bakery, and dairy products.
• Besta – The Indian Kitchen – for dining (lunch/dinner).
• Brand Presentation: Represent both brands with confidence, sharing a brief introduction when required.
• Queue & Flow Management: Coordinate customer flow, ensuring restaurant guests are guided upstairs smoothly and retail guests are directed efficiently.
• Assist Guests: Provide basic information on store offerings, operating hours, and seating/wait times (for Besta).
• Hospitality Standards: Maintain a polished appearance, pleasant communication style, and high standards of guest care.
• Coordination: Work closely with store and restaurant staff to ensure guests’ needs are quickly attended to.

Desired Skills & Qualities:

• Strong interpersonal and communication skills (Telugu, English, Hindi preferred).
• Polite, approachable, and customer-first attitude.
• Ability to multitask and remain calm in busy settings.
• Professional grooming and confident body language.
• Previous experience in hospitality, retail, or restaurants preferred, but not mandatory.
• QualificationsMinimum: 10+2 / Intermediate education.
• Hospitality training or prior hosting/front desk experience is an advantage.

Compensation: Competitive salary with performance-based incentives.

Perks: Staff meals, employee discounts across both brands, and career growth opportunities

Why Join Us?As the Host, you will be the face of Boyapati Foods and Besta. This role offers an exciting opportunity to work in a premium hospitality setting that blends tradition with modern dining, ensuring guests leave with a memorable experience.