Production Coordinator

We are looking for a proactive and detail-oriented Production Coordinator to manage day-to-day service operations, coordinate logistics and vendor activities, handle payment and delivery follow-ups, and ensure smooth communication between Internal departments. The ideal candidate will be organized, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

•             Coordination with Production Team and Follow-up:

Location: Nidamanuru, Vijayawada, Andhra Pradesh

Reports To: Production Head / Operations Manager

Job Summary: We are looking for a proactive and detail-oriented Service Executive / Studio Coordinator to manage day-to-day service operations, coordinate logistics and vendor activities, handle payment and delivery follow-ups, and ensure smooth communication between Internal departments. The ideal candidate will be organized, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

•             Coordination with Production Team and Follow-up: Coordinate with the production team to confirm material readiness. Once the material is ready, inform the client promptly. Ensure that the dispatch process is completed smoothly and on schedule.          

•             Logistics Coordination: Coordinate with logistics vendors; evaluate and suggest suitable vendors for dispatch based on client needs.

•             Service Issue Management: Follow up on service-related issues and ensure prompt resolution in coordination with the production team.

•             CRM Data Management: Update and maintain accurate records in the CRM system regarding client interactions, service requests, and follow-ups.

•             Rework Handling: Coordinate reworks, inform concern executives to prepare estimations, and ensure timely posting and tracking of approvals.

•             Inventory Management: Prepare and update monthly inventory reports; share updates with the accounts team.

•             Site Coordination: Coordinate site fixings in consultation with the production head; ensure manpower, materials, and logistics are arranged as per schedule.

Required Skills & Qualifications:

•             Graduate in any discipline

•             2-5 years of experience in operations, service coordination.

•             Strong communication and follow-up skills.

•             Proficiency in MS Office (Excel, Word) and CRM software.

•             Ability to multitask and manage deadlines effectively.

•             Detail-oriented with strong organizational skills.

Preferred Attributes:

•             Experience in handling vendors and logistics partners would be preferred.

•             Knowledge of inventory management processes would be plus.

•             Positive attitude with a customer service mindset.